Shipping Policy

SHIPPING POLICY
Last Updated: July 21, 2026

Overview
Northline LLC ships all orders within the United States. We are committed to getting your order to you as quickly as possible. If you have any questions about your order please contact us at northlineskin@gmail.com.

Order Processing
All orders are processed within 1 to 3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. You will receive a confirmation email with tracking information once your order has shipped.

Shipping Times
Standard shipping typically takes 5 to 8 business days after your order has been processed. Shipping times are estimates and are not guaranteed. Delays caused by carriers, weather, or other circumstances outside our control may occur and Northline LLC is not responsible for those delays.

Shipping Costs
Standard shipping is free on all orders. No minimum purchase required.

Tracking Your Order
Once your order ships you will receive an email with a tracking number. You can use that number to track your package directly through the carrier's website. If you have not received a tracking email within 5 business days of placing your order please contact us at northlineskin@gmail.com.

Lost or Damaged Orders
If your order arrives damaged or is lost in transit please contact us at northlineskin@gmail.com within 7 days of the expected delivery date. We will work with you to resolve the issue as quickly as possible either by reshipping your order or issuing a refund.

Subscription Orders
Subscription orders follow the same shipping policy as standard orders. Your subscription will ship automatically on your billing date and you will receive a tracking email once it is on its way.

Address Accuracy
Please make sure your shipping address is correct at checkout. Northline LLC is not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address please contact us at northlineskin@gmail.com as soon as possible before your order ships.

Contact
For any shipping related questions please reach out to us at northlineskin@gmail.com and we will get back to you within 1 to 2 business days.