OUR GURANTEE

Use it for 30 days. If it's not for you, we'll refund it.

Opened, used, half empty — it doesn't matter. You're buying something you can't feel through a screen, so the risk shouldn't be yours.

Why we do this

Most men who've tried skincare before quit because of how something felt on their face, not because it didn't work. Sticky, greasy, tight, strongly scented. You can't tell any of that from a product page, and we'd rather you find out on our money than talk yourself out of trying.

What's covered

Every product we sell, bought directly from northlineskin.com, within 30 days of the day it was delivered. That includes the full Routine bundle and each product bought on its own.

How to use it

Email us at support@northlineskin.com with your order number and one line about what didn't work. You don't need to justify it or send photos. We'll confirm the refund and tell you whether we need the product back.

Refunds go to your original payment method and usually appear within 5–10 business days, depending on your bank.

What we won't do

We won't pretend a product works for every person. No formula does, and any brand telling you otherwise is selling you something. If your skin doesn't get along with ours, that's a real outcome and this guarantee is how we handle it.

One honest note

If a product irritates your skin, stop using it. Don't push through it hoping it settles. Email us and we'll sort the refund out.